Services

Selecting a supply chain solution is only the beginning. To make your supply chain work for you and help you achieve your business objectives, you need a full-service solutions partner. Manhattan Associates teams with clients to provide a complete suite of services and support to ensure that our Supply Chain Solutions deliver maximum value to your organization.

Our comprehensive service offerings extend well beyond our software to help you overcome obstacles, manage day-to-day operations and pursue new opportunities to advance your business. With a team of experienced professionals, we are dedicated to working with you to leverage our solutions in your enterprise—to help you maximize efficiency, profitability and competitiveness.

• Proven Rapid Implementation Structured Methodology (PRISM) is a thorough six-step implementation process that guarantees that your requirements, timeline and budget are met—so you receive the best results from our solutions.
• Our Educational Services Organization can help you become more skilled at using your new supply chain solution.
• Hardware Systems provides a team which recommends, sources and implements the appropriate technologies to integrate your infrastructure with our solutions. This includes consulting, on-site set-up, training, configuration, testing, performance tuning, security analysis and technical support for a variety of platforms and peripherals.
• Performance Analysis Review (PAR) offers a review of your supply chain process on site so that we can recommend the best way to leverage your software.
• Client Support Services are provided through our multilingual client support team which can help whenever you need assistance, no matter where you are located in the world—via the phone, Web or e-mail.