Distributed Order Management
Optimize order fulfilment with DOM.

Our Distributed Order Management software gives omni-channel retailers and consumer goods manufacturers with retail operations the tools to manage, monitor and optimise cross-channel order management—from the time of order entry through funding sourcing, allocation, shipping and settlement.

Regardless of whether an order originates online, in-store, through the call centre or catalogue, our Distributed Order Management software provides a global, real-time view of inventory, order status and location.

Features + Functions
Minimise delivery time and maximise order profitability by optimizing selection of the fulfilment location using the defined customer service and profitability
Manage multiple fulfilment constraints such as fulfilment outages, capacity constraints and inventory protection
Orchestrate complex merge-in-transit fulfilment flows to provide single delivery to the customer
Enable vendor drop-ship order fulfilment
Manage retail/replenishment order fulfilment through purpose-built strategies
Predict and manage inventory shortages, potential customer service issues and delivery problems