Video

eStore Logistics Advances Online and Omni-channel Fulfilment Capabilities with Manhattan Associates

 

eStore Logistics is a third-party logistics (3PL) provider for online retail and retail stores. A key milestone in achieving better results for their customers was the upgrade of a legacy warehouse system to the industry leading Manhattan SCALE™ system at their warehouse in Derrimut, Victoria.

Manhattan SCALE facilitated easier and faster integration of new eStore Logistics clients, provided the capability to run multiple sites, enabled a more streamlined billing process, and afforded a reduction in IT and administration personnel costs whilst supporting increased inbound and outbound volumes.

Key benefits after the implementation of Manhattan SCALE:

  • Improved inventory management and control
  • Increased visibility of available space in the warehouse
  • Ability to handle more complex wave flows

As online growth and omni-channel continues to drive innovation and new options for consumers, retailers are placing greater importance on the fulfilment side of their operations and the role it plays in improving customer satisfaction. Manhattan’s Supply Chain Commerce technology helps eStore Logistics customers drive improvements in revenue and profitability through the delivery of higher service levels to the end consumer.