Clienteling
Enable personalised attention and develop brand loyalty.

Allow store professionals to meet their customers at key points along the brand journey— before, during and after store visits for personalised attention and service. Give them a 360° view of customer activity (from Enterprise Order Management) with an electronic ‘black book’ for a high-touch, premium shopping experience.

Features + Functions
Built-in mobile point-of-sale engine with full checkout functions
Personalised shopping and guided selling with customer-specific digital assets
Multi-channel communication (email, SMS text and more)
Recommendations, cross selling and promotions based on customer preferences
Interactive look books, product videos and other assisted selling content
Manage customer appointments
View sales metrics for store associates
Sell against customers' online wishlists
View sales metrics for current user, other employees and stores
Full Integration capabilities with any backend or ecommerce system
Load sales metrics data via API files or as flat-file CSV