Omni-Channel Central Overview
We can help you
Achieve a single view of the customer matched to a single view of network inventory and makes it available to every selling and service channel
Enter and manage orders in a call centre or store on a browser-based workstation or mobile device
Support returns/exchanges for orders from any channel
Harness the power of always selling against network inventory
Provide selling channels with a global view of inventory via a centralised, callable service
Leverage our order system of record for omni-channel retail, driving increased sales and improved margins through flexible sales and execution management
Efficiently route orders to a distributed supply network of DCs and order fulfillment partners to minimise delivery time and maximise order profitability
Orchestrate complex merge-in-transit fulfilment flows to provide single delivery to the customer