Omni-Channel Central Reviews
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This strategic global investment in Manhattan’s solutions will help us transform our business. We’re building our capabilities to provide a ‘best in class’ multi-channel experience – offering our customers what they want, when they want, and how they want it."
Matt Stringer, Chief Operating Officer, Mothercare UK LTD
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Manhattan’s success with large and innovative omni-channel retailers, across multiple geographies, was critical in our selection process. Its Enterprise Order Management solution will become the heartbeat of our omni-channel operation and will drive conversions across every point of commerce and improve customer lifetime value.”
Francis Pierrel, Devanlay Lacoste
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[Manhattan] has integrated core order management capabilities into a seamless interface that clearly addresses the needs of individual business constituents, including store associates who fulfill orders from stores."
Forrester
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Manhattan’s DOM solution will give us network-wide visibility of inventory which will help us guarantee product availability for our customers. This in turn will drive sales, loyalty and profitability."
Eric Dewitte, Supply Chain Director, Leroy Merlin (Italy)
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We’ve worked with Manhattan on many fronts over the years, including Planning, Replenishment, Warehouse Management and, of course, Order Management. When our business required that we roll out the next set of omni-channel capabilities, taking advantage of the capabilities already in Manhattan’s Order Management solution was the obvious choice."
Hyon Park, Chief Information Officer, The Men’s Wearhouse, Inc.
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The benefits that we considered in selecting Manhattan’s DOM solution included the promise of being able to: optimally select shipping locations; easily change orders; provide a range of fulfilment services so customers can choose the one that is most convenient to them; anticipate out-of-stock and potential delivery problems before they occur..."
Luis Herrero Riaño, Organization, IT & Supply Chain Director, Leroy Merlin (Spain)