White Paper

Labour Optimization in the New “Everywhere Commerce” Retail World

Learn how to align labour to maximise warehouse efficiency for a omni-channel world.

New shopping channels and fulfilment processes such as click and collect, buy online/return to store, and buy online/fulfil in store are forcing retailers to design greater flexibility into their extended supply chains to respond to the new normal of “Everywhere Commerce” that it today’s retail landscape.

In response to these challenges, some retailers have become adept at designing more flexible supply chains, allowing them to be significantly more responsive at a competitive cost. How can you optimise labour resources to ensure you have the right number of people at the right place at the right time in the store, in the DC and across the fleet?