Distributor, Kolok Supply Chain Case Study
One of the largest printer supplies distributors in South Africa, Kolok Unlimited’s existing systems could not keep up with the company’s international growth. After implementing Manhattan SCALE™, Kolok increased volume throughput by 28%, reduced picking errors by 80%, lowered stock shrinkage levels, achieved 15-minute order turnaround, and reduced stock-taking from 3 days to several hours.
CHALLENGE
Warehouse management and manual systems were not keeping pace with the volume accompanying the company’s international growth.
SOLUTION
Manhattan replaced an outdated WMS, improved warehouse efficiency, customer service and raised the level of warehouse operative IT skills.
RESULTS
Volume increased 28%, picking errors reduced 80%, reduction of stock shrinkage levels, 15-minute order turnaround, stock-taking reduced from 3 days to several hours.