One on One with Brendan Witcher

One on One with Brendan Witcher

In this webinar, our guest Forrester Vice President, Principal Analyst Brendan Witcher discusses what customer engagement means today. Learn what the retail industry has discovered in its race to the customer over the past 5 years.

Topics covered in this webinar include:

  • Stop Causing your Customers Pain
  • Connecting Customer Data
  • Data Driven vs. Data Led
  • You're Only as Fast as...
  • Empower the Store
  • Disruptive Tech

Listen to this webinar if you want to learn more about customer engagement and its benefits.