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Whether you’re in the luxury, mid-tier or discount department store market, you’re primary business drivers are increasing sales and improving margins. This is your challenge, while you equip your customer service teams to help differentiate from nimble specialty retailers and pure-play online competitors.
The more successful chains have differentiated product offerings, strong customer service, and a successful omnichannel strategy that incorporates strong store presentation and merchandise offering with growing online sales.”
Increased sales, improved margins and better customer service in an omni-channel environment — this is what we specialize in. Our customers include 11 of the 16 department stores in the Stores Top 100. They use our solutions to win in today’s hyper-competitive market for large-footprint retailers: