FastTrack

A great solution and smooth implementation only start to benefit your company when your people begin to use it. The sooner they feel confident about the new processes and applications, the greater your return on investment. With Manhattan MET FastTrack, you can ensure your people learn the best practices that generate the greatest improvements for your operations by using your terminology, your processes and your environment.

Our team of consultants work closely with your implementation staff to provide a training program that reflects your business environment and the features and processes unique to your installation, reducing the learning curve and getting your employees up-to-speed faster and with greater confidence. When your users learn the correct and most efficient utilization of your new solutions—from the beginning—you can significantly increase efficiency and minimize errors in your operations.

Create Training Materials Customized to Your Facilities and Work Flows

With Manhattan MET FastTrack content authoring feature, you can create demos, practice screens, testing material, production documents, quick reference guides and training materials—all based on your processes and using your terminology. Our computer-based training tool incorporates features of your warehouse operations, simulating the screen flows and specific steps required for each function. The production documentation provides a complete reference tool including system options and processes for the specific functionality you have implemented, while the Quick Reference Guides outline simple step-by-step instructions to be used on the job to perform tasks or learn new skills.

Created concurrently with the documentation for your implementation, MET FastTrack materials are tailored and reusable so that they can be utilized for multiple employees at multiple sites simultaneously and updated as processes and applications evolve. In addition, you can train new employees as they come on board right at your facility. The flexible, self-paced program provides immediate feedback to employees, who can work through it as it fits into their schedule. You can create job aids unique to your processes:

To round out the FastTrack package, Manhattan also offers hands-on support and a series of customized learning tools to optimize adoption across your organization and ensure a smooth transition.

• Six-Week Pre-training Program

  This multi-faceted change management program provides a comprehensive system roll-out guide as well as education materials and activities to help your team understand new processes and terms before formal training begins.

• Classroom Training

  Customized training classes based on your specific implementation provide a cohesive program for groups of users that reflects your terminology, your language and your processes.

• Post-implementation Support

  The training doesn't end when Manhattan leaves your facility. Our consultants will continue to work closely with your staff to prepare them to be the in-house trainers for other employees before and after go-live.