Supply Chain Event Management: Head Off Problems with Early Notification

Unless you have real-time, accurate data, you can't identify and respond to events before they start to create problems in your supply chain. Having organized eventing, alerting, and milestone tracking capabilities will significantly improve your inventory control, cycle time variability, inventory turns, warehouse productivity, customer satisfaction and overall efficiency by alerting key personnel of events so they can adjust their plans, promotions and labor schedules.

Manhattan Associates' Supply Chain Event Management ensures your people have the information they need to make good decisions in real time. No waiting for reports of late deliveries or inventory shortages—Supply Chain Event Management allows you to track all supply chain events as they occur and generate alerts and notifications so you can respond immediately and take corrective action before it's too late. Users can also request information on specific events to ensure their plans remain in sync with actual shipments, deliveries and orders and they can track total costs to make better decisions for your company.

Supply Chain Event Management provides sophisticated tools such as schedules/milestones, escalation, notification delays and address calendars to help individuals throughout your organization manage these events. Schedule and milestone features allow you to systemically trace events to a specific date and time. If the time is not met, an exception alert is generated to notify one or multiple parties via email and the UI. Never again should supply chain delays be a surprise. With the other platform applications, Supply Chain Intelligence and Supply Chain Visibility, you can use the alerts from Supply Chain Event Management to drive additional reporting on trends and costs and present the data in compelling graphics for everyone in your organization to easily understand. Together, they provide all the information you need to create optimal performance throughout your supply chain.

Share Critical Information throughout Your Organization

By notifying key resources in your organization of events as they occur, you can improve performance at every level:

• Suppliers collaborate real-time with an intuitive, user-friendly order and shipment management gateway into your supply chain.
• Carriers can easily provide shipment and inventory updates with minimal manual operations efforts.
• Buyers can adjust promotions and displays when alerts notify them that orders are running late or will be short.
• Account managers can follow up with their key accounts regarding exceptionally good or poor service following notification.
• Logistics associates can make informed decisions on whether to expedite inventory by knowing in real-time when supply chain disruptions may delay shipments and inventory.
• Warehouse supervisors can adjust their schedules and reduce labor cost if they know shipments are running behind schedule.
• Traffic managers can reroute goods if they are aware of transportation issues in real time.
• Stores will receive more consistent and dependable shipments based on delay mitigation capabilities, dynamic in-transit allocation, and visibility to inbound goods.