Omnichannel Reviews
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[Manhattan] has integrated core order management capabilities into a seamless interface that clearly addresses the needs of individual business constituents, including store associates who fulfill orders from stores."
Forrester
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This strategic global investment in Manhattan’s solutions will help us transform our business. We’re building our capabilities to provide a ‘best in class’ multi-channel experience – offering our customers what they want, when they want, and how they want it."
Matt Stringer, Chief Operating Officer, Mothercare UK LTD
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Manhattan’s DOM solution will give us network-wide visibility of inventory which will help us guarantee product availability for our customers. This in turn will drive sales, loyalty and profitability."
Eric Dewitte, Supply Chain Director, Leroy Merlin (Italy)
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We’ve worked with Manhattan on many fronts over the years, including Planning, Replenishment, Warehouse Management and, of course, Order Management. When our business required that we roll out the next set of omni-channel capabilities, taking advantage of the capabilities already in Manhattan’s Order Management solution was the obvious choice."
Hyon Park, Chief Information Officer, The Men’s Wearhouse, Inc.
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Manhattan’s success with large and innovative omni-channel retailers, across multiple geographies, was critical in our selection process. Its Enterprise Order Management solution will become the heartbeat of our omni-channel operation and will drive conversions across every point of commerce and improve customer lifetime value.”
Francis Pierrel, Devanlay Lacoste
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The benefits that we considered in selecting Manhattan’s DOM solution included the promise of being able to: optimally select shipping locations; easily change orders; provide a range of fulfilment services so customers can choose the one that is most convenient to them; anticipate out-of-stock and potential delivery problems before they occur..."
Luis Herrero Riaño, Organization, IT & Supply Chain Director, Leroy Merlin (Spain)
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Manhattan Associates brings distinctive ideas to our business. Together, we have formulated a winning strategy that begins with our customer. Manhattan is a trusted, experienced partner with proven solutions and a long track record of success with such strategic initiatives"
Karl Kruse, SVP of Supply Chain
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Store Inventory and Fulfillment helps improve our inventory accuracy, while reducing the amount of time our associates spend in the back room. It provides a better in-store customer experience, improves our store sales and sets the stage for buy-online-pick-up-in-store and ship-from-store operations."
Lamps Plus, Inc.
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Manhattan is our chosen partner on this journey. It has proven solutions and extensive experience in multi-channel retailing, giving us confidence that it can support our business as we grow over the coming years."
Matt Stringer, Chief Operating Officer, Mothercare UK LTD
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In a highly competitive environment where the cross-channel sale is becoming more and more important for the industry, order management and the associated in-store execution capabilities are the most critical piece of the retail infrastructure to get right."
Gander Mountain Company
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Manhattan is the only company that can deliver the inventory and order management capabilities that we require directly integrated with the point of sale.”
David Romano, CEO