Manhattan Associates

Supply Chain Case Studies

Browse Manhattan Associates’ supply chain case studies to see how our customers have achieved measurable benefits and competitive business advantage by implementing our industry-leading Supply Chain Commerce and logistics management solutions. Learn how we’ve solved complex, real-world challenges and delivered rapid ROI for our customers through Supply Chain Commerce optimization and excellence.

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Pearl Continues to be 'The Best Reason to Play Drums'Case Study
Pearl, one of the world's foremost manufacturers of drums and other percussion-related musical instruments; distributes its products to 60 countries from numerous distribution points spread across three continents. Pearl uses Manhattan SCALE™ for both inbound and outbound order processing and manages multiple DCs on one solution running in its main DC in Nashville. Using the solution, Pearl has...Download (PDF)
Plaid Achieves Productivity Improvements within 90 Days of New Supply Chain InitiativeCase Study
Due to its rapidly growing business with large retailers, Plaid Enterprises, Inc., a world leader in craft and home décor products, needed a solution to increase productivity in its distribution center—along with a convincing ROI analysis to get management approval. After completing Manhattan Associates' Value Assessment (MAVA), Plaid's executive team found the data compelling enough to approve...Download (PDF)
Productivity soars at American Eagle’s distribution centersCase Study
Leading lifestyle retailer, American Eagle, designs, markets and sells its own brand of casual, fashion-forward clothing for 15 to 25-year-olds. In order to support its aggressive expansion plans, American Eagle implemented Manhattan Associates’ Warehouse Management solution. As a result, the company achieved $680,000 savings in annual productivity and 99.8% shipping accuracy. In addition, flow-...Download (PDF)
PROMAX races past competitors with new supply chain solutionCase Study
PROMAX Automotive's rapid growth created significant challenges, making it difficult to meet the unique requirements of its expanding customer base. Since implementing Manhattan's SCALE™, the company has increased productivity and reduced labor costs through more efficient picking. Inventory accuracy has increased to 98-99% and PROMAX customers can now see their inventory in real time. "Our...Download (PDF)
PT Multitrend Indo selects Manhattan Associates to optimise warehouse operations and support rapid growthCase Study
Traditionally known for its manufacturing and real estate development capabilities, PT Multitrend Indo has in recent years become one of the fastest growing retail franchises in Indonesia. In order to support the company’s unprecedented growth and its multi-channel retail strategy, PT Multitrend implemented Manhattan SCALE™, a Microsoft .NET warehouse management solution. As a result, the company...Download (PDF)
RBA maintains Brooks Brothers’ tradition of quality and service with new supply chain solutionsCase Study
To support its cross-channel initiative and 100% customer satisfaction, RBA's goal was to gain as much vendor and inventory transparency as possible. After implementing Manhattan's Warehouse Management and Extended Enterprise Management solutions, RBA improved customer service, achieved a 2-day cycle time reduction, enabled pre-allocation 6 weeks earlier, increased vendor accuracy and freight...Download (PDF)
Restoration Hardware furnishes its distribution center with Manhattan Associates Case Study
One of the leading purveyors of premium home merchandise, Restoration Hardware was seeking to replace a third-party logistics provider and open a new DC to directly manage inventory. After implementing Manhattan’s Warehouse Management for IBM i, the company achieved a 22% decrease in cost per carton, reduced inventory by 40% and reduced returns by 25%. “Manhattan’s solution has allowed us to...Download (PDF)
Revman International Handles Record Shipping Volume with Manhattan Associates Case Study
Revman International utilizes Manhattan SCALE™ for both inbound receiving and outbound order processing. After just 30 days of using the solution, the company was able to shrink its physical inventory process from five days to only two. The new solution has enabled Revman to successfully process its largest month in company history. In addition—with nearly half of the company's orders being...Download (PDF)
Ripley boosts competitive advantage with new distribution center and Manhattan solutionCase Study
Faced with intense retail competition and outdated, inefficient warehouses, Ripley selected Manhattan’s Warehouse Management solution for its ability to handle complex operational processes. With a new state-of-the-art DC and Warehouse Management solution, Ripley has increased productivity, increased service levels from 62% to 98%, achieved accuracy of 99% and is able to offer next-day delivery...Download (PDF)
Safety, service and technology help Gordon keep on truckin’Case Study
In order to control costs, eliminate waste and increase accountability, Pacific, Washington-based Gordon Trucking implemented the Drop&Swap® and Driver&Load® modules from the Manhattan Carrier™ suite. By enabling Gordon to prepare for unplanned events such as driver emergencies or breakdowns, Drop&Swap enables Gordon to improve utilization and find the best swaps, or relays, in the...Download (PDF)
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