Manhattan Associates

Supply Chain Case Studies

Browse Manhattan Associates’ supply chain case studies to see how our customers have achieved measurable benefits and competitive business advantage by implementing our industry-leading Supply Chain Commerce and logistics management solutions. Learn how we’ve solved complex, real-world challenges and delivered rapid ROI for our customers through Supply Chain Commerce optimization and excellence.

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Papa John's: Keeping Brand Promises Through Better Inventory ReplenishmentCase Study
Papa John's Food Service makes over 6,400 dough deliveries to 3,200 domestic restaurants each week. Learn how Papa John's leverages Inventory Replenishment and Supply Chain Intelligence tools to improve inventory turn rates and reduce storage costs by 75%. Please register to view information.
Papa on the PlatformCase Study
One of the largest pizza companies in the world, Papa John’s faced a number of challenges as the company’s growth outpaced the ability of its supply chain to maintain inventory and supply restaurants efficiently and cost-effectively. By implementing Manhattan’s Supply Chain Process Platform and SCOPE® solutions, including Replenishment, Transportation Procurement, Transportation Planning &...Download (PDF)
Parlux Fragrances sweetens its competitive capabilities with Manhattan’s Warehouse ManagementCase Study
As one of the top 100 cosmetic and fragrance companies in the world, Parlux needed a WMS to increase efficiency, reduce costs and keep pace with changing customer compliance requirements. Since implementing Manhattan’s Warehouse Management solution, Parlux complies with retail customer requirements, has eliminated manual inventory labor costs, increased accuracy and reduced waste. The company is...Download (PDF)
Pearl Continues to be 'The Best Reason to Play Drums'Case Study
Pearl, one of the world's foremost manufacturers of drums and other percussion-related musical instruments; distributes its products to 60 countries from numerous distribution points spread across three continents. Pearl uses Manhattan SCALE™ for both inbound and outbound order processing and manages multiple DCs on one solution running in its main DC in Nashville. Using the solution, Pearl has...Download (PDF)
Pet Supplies Plus: Optimizing Inventory Through Better VisibilityCase Study
With over 300 stores across 23 states, Pet Supplies Plus considers themselves to be "Americas Favorite Neighborhood Pet Store." Learn how they leverage Inventory Optimization and other Manhattan tools to manage over 8,500 SKU's across a mixed network of franchise and retail locations. Key improvements include 99%+ order accuracy and an 8-10% reduction in inventory. Please register to view information.
Plaid Achieves Productivity Improvements within 90 Days of New Supply Chain InitiativeCase Study
Due to its rapidly growing business with large retailers, Plaid Enterprises, Inc., a world leader in craft and home décor products, needed a solution to increase productivity in its distribution center—along with a convincing ROI analysis to get management approval. After completing Manhattan Associates' Value Assessment (MAVA), Plaid's executive team found the data compelling enough to approve...Download (PDF)
Productivity soars at American Eagle’s distribution centersCase Study
Leading lifestyle retailer, American Eagle, designs, markets and sells its own brand of casual, fashion-forward clothing for 15 to 25-year-olds. In order to support its aggressive expansion plans, American Eagle implemented Manhattan Associates’ Warehouse Management solution. As a result, the company achieved $680,000 savings in annual productivity and 99.8% shipping accuracy. In addition, flow-...Download (PDF)
PROMAX races past competitors with new supply chain solutionCase Study
PROMAX Automotive's rapid growth created significant challenges, making it difficult to meet the unique requirements of its expanding customer base. Since implementing Manhattan's SCALE™, the company has increased productivity and reduced labor costs through more efficient picking. Inventory accuracy has increased to 98-99% and PROMAX customers can now see their inventory in real time. "Our...Download (PDF)
PT Multitrend Indo selects Manhattan Associates to optimise warehouse operations and support rapid growthCase Study
Traditionally known for its manufacturing and real estate development capabilities, PT Multitrend Indo has in recent years become one of the fastest growing retail franchises in Indonesia. In order to support the company’s unprecedented growth and its multi-channel retail strategy, PT Multitrend implemented Manhattan SCALE™, a Microsoft .NET warehouse management solution. As a result, the company...Download (PDF)
RBA maintains Brooks Brothers’ tradition of quality and service with new supply chain solutionsCase Study
To support its cross-channel initiative and 100% customer satisfaction, RBA's goal was to gain as much vendor and inventory transparency as possible. After implementing Manhattan's Warehouse Management and Extended Enterprise Management solutions, RBA improved customer service, achieved a 2-day cycle time reduction, enabled pre-allocation 6 weeks earlier, increased vendor accuracy and freight...Download (PDF)
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