Buffalo Hospital Supply's Prescription for Rapid Supply Chain ROI
Buffalo Hospital Supply (BHS) is one of the leading distributors of disposable medical supplies and equipment in the Northeastern United States. After several consecutive years of 20-25% growth, the company implemented Manhattan SCALE™. The solution's integrated capabilities, including warehouse management, transportation execution, performance tracking, slotting optimization and labor management, have enabled BHS to streamline supply chain processes. As a result, BHS has increased performance levels, reduced inventory carrying costs and obsolescence, improved picking accuracy to 99% and reduced staffing by nearly 30%.
Double-digit growth and inefficient processes led to decreased accuracy, lower service levels and higher costs.
Since their initial implementation, Manhattan solutions have been upgraded, including voice integration, volumetrics and cartonization.
Picking accuracy above 99%; staffing reduced by 30%; return on supply chain investment achieved in just 14 months.