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Manhattan Associates in the News

Discover Manhattan Associates in the news. Below you’ll find recent articles and media coverage of Manhattan Associates, our supply chain solutions, and our customers. From supply chain trade magazines to regional, national and international business publications, read what the press has to say about supply chain management.

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"Why Customer Service Is The Achilles Heel of Omni-Channel," a byline written by Manhattan Vice President Brian Kinsella, Published in Retail TouchpointsIn the News
Retail Touchpoints, October 15, 2013 by Brian Kinsella - In a byline feature for Retail Touchpoints, Brian Kinsella's, "Why Customer Service is The Achilles Heel of Omni-Channel," examines customer service representatives in an omni-channel world. View Article
Manhattan Senior Director Glenn VanLandingham Shares Supply Chain Visibility Strategies with SupplyChainBrainIn the News
SupplyChainBrain, October 9, 2013 by Glenn VanLandingham - In a byline feature for SupplyChainBrain, Glen VanLandingham's, "Why Your Company Will Implement Supply Chain Visibility Tools," examines solutions that provide real-time and accurate information about inventory, orders, and shipments in both inbound and outbound networks. View Article
Forbes Talks Manhattan DOM in "Amazon Vs. Wal mart: E-commerce Vs. Omni-Channel Logistics" In the News
Forbes Magazine, October 4, 2013 by Steve Banker - In an article about the latest e-commerce and omni-channel logistics technology, Forbes Contributor Steve Banker talks Manhattan Distributed Order Management. View Article
Lilly Pulitzer CIO Praises Manhattan Omni-Channel Capabilities, in Sit-Down with STORES Magazine Editor Susan RedaIn the News
STORES, October 3, 2013 by Susan Reda - STORES Magazine interviewed Lilly Pulitzer CIO Keary McNew about their recent technology overhaul, praising Manhattan omni-channel capabilities.  View Article
Grupo Elektra Tackles Mexico Retail Challenges with Manhattan Inventory Optimization, Demand ForecastingIn the News
World Trade 100, October 1, 2013 by Perry Trunick - World Trade 100 caught up with Jorge Pérez Garcia, director of systems for Grupo Elektra, at Manhattan Associates’ Momentum 2013 in Las Vegas for an update on some of the supply chain challenges facing the Mexican retailer. View Article
Call Center Software Touts Manhattan's Omni-channel Customer Service CapabilitiesIn the News
Call Center Software, October 1, 2013 by Calvin Azuri - For the first time, Manhattan Associates is featured in a Call Center Software story, featuring Manhattan VP Brian Kinsella's comments about our recently announced omni-channel customer service solution capabilities at Shop.org in Chicago. View Article
Progressive Grocer Retail Market Roundup Features Manhattan WMSIn the News
Progressive Grocer, September 30, 2013 by Bob Ingram - Progressive Grocer recently went in-depth to explore increasingly sophisticated warehouse management systems, and how they are adding supply chain savings to the bottom line. View Article
David's Bridal Wins RIS News Fusion Award for Cross-Channel Innovation with ManhattanIn the News
RIS News, September 30, 2013 by Dave Weinand - David's Bridal installed Manhattan Order Management across its network to view real-time inventory availability information across all of its channels, allowing e-commerce, store and call center operations to work from a single view of the network. This results in customers being served with more helpful information to ensure a high level of service. The retailer is now looking to use the solution's cross-channel returns management capabilities to enable seamless post-purchase experiences. View Article
David's Bridal and Manhattan Distributed Order Management Featured in Chain Store AgeIn the News
Chain Store Age, September 24, 2013 by Dan Berthiaume - Chain Store Age Reporter Dan Berthiaume examines the partnership between David's Bridal and Manhattan Associates, in a feature story on order fulfillment.  View Article
Logistics Viewpoints Seeks Expertise from Manhattan's Rodney Daugherty on Optimizing Inventory in an Omni-channel WorldIn the News
Logistics Viewpoints, September 3, 2013 by Rodney Daugherty - The retail world is abuzz with stories of omni-channel transformations. The promise of ‘sell anywhere, fulfill anywhere’ capabilities are driving retailers to adopt innovative approaches to increasing customer loyalty. The concept of ‘save the sale’ is a common component of these approaches — with retailers seeking to allay lost sales from out-of-stocks with solutions that range from simply providing store associates ecommerce access, to intelligent distributed order management algorithms that seek out the optimal source for a customer order. But,... View Article
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