Research Report

2017 POS Customer Engagement Survey

2017 POS Customer Engagement Survey

In the 18th Annual POS/Customer Engagement Survey by Boston Retail Partners provides detailed insights from top North American retailers into their current point of sale (POS) and customer engagement activities. The survey identified four key pillars of the customer experience:

  • Personal
  • Mobile
  • Seamless
  • Secure

Learn more about these critical components toward achieving unified commerce.