The Shop.org Annual Summit is digital retail’s most influential annual event. Our attendees are some of the brightest and most innovative players...
Part of our visionary Order Lifecycle Management solution suite, Manhattan Associates’ Reverse Logistics Management software automates every step of the returns process for cross-channel returns. Built to address the complex return variables of a multi-channel retail environment, Reverse Logistics Management uses a dynamic rules engine to ensure that complex, personalized returns policies are applied accurately and consistently. Customers can conveniently return products through the channel of their choice while you maintain complete visibility and control of your retail inventory and costs.
Powered by our unique Supply Chain Process Platform, Reverse Lifecycle Management fully integrates with Distributed Order Management, Store Commerce Activation and Distributed Selling, and provides several critical capabilities:
For cross-channel returns, Reverse Logistics Management:
As an enterprise returns management solution, Reverse Logistics Management:
Additional benefits of Reverse Logistics Management include:
Contact a Manhattan representative to learn how you can more effectively manage your cross-channel retail returns with Reverse Logistics Management.