Manhattan Associates
 

Order Management

Linking inventory with demand to win with omni-channel retail

Manhattan’s Order Management suite provides proven, best-in-class solutions to help retailers embrace the ‘new normal’ in today’s consumer-driven, omni-channel world so you can:

  • See everything—by enabling accurate views of network-wide inventory
  • Sell everywhere—by serving up inventory availability across the network to any selling system
  • Fulfill anywhere—by seamlessly routing orders to any channel for fulfillment
  • Profit everywhere—by ensuring no sale is lost, customers are satisfied and margins are maximized, while providing best-in-class customer service in the call center and in the store
DOM [Distributed Order Management] understands store inventory levels… This approach will help us make the inventory in our supply chain more productive.
Diane Garforth, Dir of Distribution Systems, David’s Bridal

To thrive in this new paradigm, you need the ability to provide what consumers want, when and where they want it—while still meeting your business and profitability goals. Order Management gives you end-to-end control of your entire order management process, dynamically linking network inventory with demand. By leveraging global supply visibility, Order Management acts as the final arbiter of the way orders from all channels are fulfilled.

The suite includes:

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