Select your e-commerce business problem to view our recommended solutions.
Convert the Sale
As customers research products online before they buy, help convert them from the planning stage into the purchasing stage while preserving service levels.
Increase Sales Through Better Inventory Visibility
If a customer initiates a purchase, but later finds that the product is out of stock, this could lead to a loss of sales and, eventually, loss of market share.
Get the ability to track inventory in real-time, so that no sale is lost due to out-of-stock conditions.
Ensure inventory accuracy to help increase sales, reduce out-of-stocks and improve store replenishment efficiencies.
Fulfill orders from your stores to increase speed to the customer or to relieve the fulfillment center during peak times.
Improve Customer Service
Succeeding in e-commerce means providing great customer service before, during and after the sale, leading to satisfied and loyal customers.
Provide Flexible Fulfillment Options
Your customers want and expect to be able to get their orders in a way that is most convenient for them.
DOM helps manage, monitor and optimize omni-channel order management from order entry through funding sourcing, allocation, shipping and settlement.
Leverage existing store inventory and labour resources to maximise e-commerce sales and customer satisfaction.
Let suppliers become seamless extensions of your fulfilment network, providing you with the visibility and interoperability needed to scale.
Optimise e-commerce fulfilment activities throughout your distribution centre network, lowering costs and improving speed of order fulfilment.
When our business required that we roll out the next set of omni-channel capabilities, taking advantage of the capabilities already in Manhattan’s Order Management solution was the obvious choice."