Picwic improves the efficiency of its supply chain with solutions from Manhattan Associates
Created in 1977 by Stéphane Mulliez, Picwic — headquartered in Villeneuve d’Ascq (French Department No. 59) — is the first toy superstore in France with all kinds of toys for all ages. With constant growth since then, it now employs 450 members of staff. The Picwic logistics center, which started up in 2010, is located at Houplines. A 20,000 m² warehouse with 25,000 active customers (17,000 m3 storage capacity, 5,000 picking pallet spaces, 12 million parts in transit per year) serves 22 stores sized 1,000 m² to 4,000 m², or more than 2,700,000 customers in France. Picwic chose WMOS and SCI solutions from Manhattan Associates and reveals the benefits here.
CHALLENGE
Picwic wanted to increase productivity gains for logistics in its two main markets (toys and craft/design) in a highly seasonal market.
SOLUTION
Manhattan Associates’ Warehouse Management Solution (WMS) and Supply Chain Intelligence (SCI) are selected to optimize Picwic’s supply chain.
PROGRESS & RESULTS
Productivity improved by 25% and an error rate of only 0.4%.