Case Study

Ripley boosts competitive advantage with new distribution center and WMS

Faced with intense retail competition and outdated, inefficient warehouses, Ripley selected Manhattan’s Warehouse Management solution for its ability to handle complex operational processes. With a new state-of-the-art DC and Warehouse Management solution, Ripley has increased productivity, increased service levels from 62% to 98%, achieved accuracy of 99% and is able to offer next-day delivery to customers.

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CHALLENGE
Ripley faced intense retail competition but was operating in outdated warehouses with inefficient, manual processes.

SOLUTION
Manhattan’s Warehouse Management solution selected for depth and breadth of functionality and ability to handle complex operational processes.

RESULTS
Increased productivity, reducing staff from 900 to 830; increased service levels from 62% to 98%; achieved accuracy of 99%; enabled next-day delivery to customers.