Case Study

Urban Outfitters Optimizes its Supply Chain using Manhattan’s Platform

rban Outfitters Optimizes its Supply Chain using Manhattan’s Supply Chain Process Platform

Trend-setting global retailer, Urban Outfitters, needed a supply chain solution to support the company’s multi-channel operations and rapid growth. Urban Outfitters also wanted to increase process efficiency, improve supply chain visibility and pump up performance measures.

By transforming its processes onto Manhattan’s common Supply Chain Process Platform, Urban Outfitters was able to tie together its U.S. and Europe operations, achieving

  • 35% reduction in total headcount
  • 80% reduction in manifesting and invoicing processes
  • 66% reduction in turn time through receiving
  • 60% rise in putaway efficiency

 

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