Winning Group Gears to Accelerate Multi-channel Growth with Manhattan Associates
The Winning Group is a fourth generation Australian family business with a distinct focus on customer satisfaction. Following a period of increasing demand, the Group decided to transform its warehouse management capabilities to elevate service levels and increase inventory accuracy. The Group decided to invest in a robust Warehouse Management System (WMS) that would not only integrate seamlessly with the company’s existing ERP system but also allow for easy scalability to support additional warehouses. The Manhattan SCALE™ implementation has helped free up resources and enabled the Group to look at other strategic growth areas - both online and offline.
To elevate service levels and drive growth across Winning Group’s multi-channel retail operations.
Manhattan SCALE™ was selected for its scalability, ease of use and ability to be seamlessly integrated with Winning Group’s existing enterprise systems.
Stock accuracy is now at 99%, up from 90%, improving customer service levels through more reliable and robust fulfilment. It has improved key warehouse management processes and enabled a more disciplined approach to order fulfilment whilst its scalability assures a long-term growth.