SDV Deploys Manhattan Supply Chain Commerce Platform to Drive Service Improvements and Growth for Cosmetics Industry Giants
SINGAPORE and PARIS , June 17, 2014
Supply Chain Commerce Solutions provider Manhattan Associates, Inc., (NASDAQ: MANH), today announced that SDV, the global leader in supply chain management services and a subsidiary of Bolloré, has successfully deployed Manhattan Associates’ Warehouse Management solution (WMS) to orchestrate the regional supply chain operations of Clarins and Sephora in South East Asia.
French company Clarins is a leading international manufacturer and distributor of cosmetics, skincare and perfume brands. With the support of Manhattan’s solutions, SDV operates Clarins’ regional distribution centre (RDC) in Singapore which, in turn, replenishes the cosmetics group’s country level distribution centres (DCs) throughout Asia Pacific. The RDC also distributes Clarins’ products directly to the local Singapore market, handles returns from local stores and manages inventory flows within Asia, between France and Asia and from the Singapore hub to global destinations. Manhattan’s Warehouse Management Solution has helped SDV: drive operational improvements within the RDC – including the optimisation of warehouse space and picking productivity; streamline batch decoding to better manage manufacturing and expiry dates; and improve service levels to stores and franchisees across the region.
Sephora, a Louis Vuitton Moet Hennessy (LVMH) group company and leading global perfume and cosmetics brand, has also benefitted from the Manhattan solutions. Again, supported by Manhattan’s Warehouse Management Solution, SDV manages DCs for Sephora in both Singapore and Thailand. The Singapore DC delivers Sephora products directly to stores in both Singapore and Malaysia whilst the Thailand DC is dedicated to serving stores in Thailand only. Both DCs also handle returns and ensure products are compliant with local sales and tagging requirements. With Manhattan’s technology, Sephora has seen the introduction of a perfectly orchestrated FEFO (first-expired, first-out) picking methodology and batch-picking for mixed carton preparation whilst space utilisation and DC operative productivity has also improved significantly.
“SDV is rolling out Manhattan’s Warehouse Management solution - and other components from its Supply Chain Commerce Platform - all over the world, and the successful deployments at Sephora and Clarins have really been textbook projects involving a combined team from Manhattan, SDV and the client teams in each case,” commented Jean-Yves Gras, Supply Chain and Logistics director at SDV. “Manhattan’s depth of experience and capabilities in a wide range of industry sectors matches the capabilities of our own team and that presents a powerful proposition to our customers.”
Jean-Yves Gras continued, “We expect Manhattan’s solutions will become the heartbeat of our global supply chain operation and that together we will help companies drive conversions across every point of commerce and build loyalty to our customers’ brands.”
&Henri Seroux, managing director, Continental Europe at Manhattan Associates, commented, “Manhattan and SDV are now working together in a number of countries across Asia and Europe and we’re delighted with the progress we’re making as a joint team. The projects in Singapore and Thailand with Clarins and Sephora have been conducted in an exemplary fashion and I’m delighted to see SDV and its customers already benefitting from our solutions in a number of different ways. We look forward to building on this success as SDV continues with its global deployment of the Manhattan technology over the coming months and years.”
SDV is a subsidiary of Bolloré, a highly diversified, independent industrial group that ranks among the world’s top 10 in transport and logistics. Historically, SDV’s core business has always been intercontinental air and ocean freight. By monitoring and responding to its customers’ changing needs, SDV has broadened the scope of its expertise and is now a global leader in supply chain management. We offer a full range of services and industry expertise. Our solutions match the complete logistics needs of importers and exporters, upstream and downstream of production: organising transport, customs and regulatory compliance, logistics, industrial projects and supply chain services.
Our presence in 102 countries is one of the key factors in our performance. This proximity to the markets, ensured by our own network, guarantees end to end control. Our decentralised organisation encourages our teams to be creative and reactive. Our integrated information systems provide total traceability of all operations. SDV develops customised solutions to suit the needs and priorities of each customer, with a responsible, ethical approach. For more information, please visit www.sdv.com.
Manhattan Associates brings companies closer to their customers. We design, build and deliver market-leading Supply Chain Commerce Solutions that drive top line growth by converging front-end sales with back-end supply chain execution and efficiency. Our software, platform technology and unmatched experience help our customers around the world adapt to the challenges of the omnichannel marketplace. For more information, please visit www.manh.com.