European Home Improvement Retailer Weldom Builds Omnichannel Commerce Platform with Manhattan Associates
LONDON and ATLANTA, 20 July, 2016
Supply Chain Commerce Solutions provider Manhattan Associates, Inc. (NASDAQ: MANH) today announced it is working with leading French home improvement brand Weldom as part of a multi-year journey in which the retailer is transforming its supply chain capabilities to support an omnichannel service model. The goals of the transformation project are to build a commerce platform for fulfilling greater volumes of orders across an expanding number of sales channels and provide faster and better service for customers, while reducing working capital.
Having successfully leveraged Manhattan’s platform-based Distributed Order Management (DOM) and Supply Chain Convergence (SCC) solutions, as well as Manhattan’s Warehouse Management Solution (WMS) for the past several years, Weldom is currently upgrading to the latest version of the Manhattan WMS at core distribution centers (DCs) in France as it seeks to complete the building of a world class omnichannel order fulfillment capability. The Adeo Group subsidiary has also opted to implement Manhattan’s Labor Management and Slotting Optimization solutions to boost flow-through velocity, productivity and efficiency across the DCs. All the solutions will operate on the Manhattan Platform, a single, holistic technology architecture that unites cross-functional business solutions, offers the power of shared components and provides a lower total cost of ownership.
Weldom has already made substantial progress in delivering on its project goals with the Manhattan solutions working together to provide a single, network-wide view of inventory and customer orders. They can orchestrate the fulfillment of orders in a way which maximizes service levels for the customer and profit for the business. Weldom expects its forthcoming WMS upgrade and implementation of Manhattan’s Labor Management and Slotting Optimization solutions will provide further efficiency gains within its DC operations as well as expedite the fulfillment of customer orders across its multiple sales channels.
“While each solution gives us tremendously powerful capabilities, it is the combination of all the Manhattan solutions working seamlessly together, on a single integrated platform, that will help us achieve and hopefully exceed our business transformation goals,” says Angel Hernanz, vice president Supply Chain, at Weldom. “The sum is greater than the individual parts and we’re confident the Manhattan technology will allow us to continue innovating and creating differentiation for our customers for many years to come.”
Hernanz continued, “The order fulfillment optimization capabilities of Manhattan’s technology have already contributed to an improved top line performance. With an accurate real-time view of available stock from across our network, we can commit to a more precise date and time for delivering every order as well as select an optimal inventory location which minimizes order fulfillment costs for the business without compromising service quality for the customer. This available-to-promise capability helps earn customers’ loyalty. And the solutions have helped improved our bottom line also, through enabling greater productivity and streamlining processes across our DCs.”
“Managing the complexity of selling across multiple channels is one of the biggest challenges facing retailers today,” commented Remy Malchirand, managing director, France, at Manhattan Associates. “Our DOM, WMS and SCC solutions have already given Weldom a huge operational advantage in running their omni-channel business model. We look forward to working closely with Weldom in the coming months to enhance an already successful project.”
Weldom is a leading home improvement brand with a network of over 200 stores throughout France and the French Caribbean. It is part of Adeo Group, which, through its different business units, services customers throughout Europe and the rest of the world with solutions for the improvement of their homes and surrounding environment. For more information please visit www.weldom.fr.
Manhattan Associates makes commerce-ready supply chains that bring all points of commerce together so you’re ready to sell and ready to execute. Across the store, through your network or from your fulfillment center, we design, build and deliver market-leading solutions that support both top-line growth and bottom-line profitability. By converging front-end sales with back-end supply chain execution, our software, platform technology and unmatched experience help our customers get commerce ready—and ready to reap the rewards of the omnichannel marketplace.