Manhattan Releases New Manhattan Active® Store Solution to Address the Changing Retail Experience
LONDON and LAS VEGAS, 10 May, 2017
Today, at its annual Momentum customer conference in Las Vegas, Manhattan Associates, Inc. (NASDAQ: MANH) unveiled its next-generation Manhattan Active Store Solution. The suite spans the growing spectrum of retail store activities, from point of sale and clienteling to store inventory and store fulfilment. Part of the Manhattan Active set of solutions, the software is cloud native, versionless and fully extensible.
The role of the store associate is changing rapidly, expanding from pure merchandise transactions toward a focus on engagement, customer experience, micro marketing, fulfilment of buy online, pick up in store orders and direct shipping. Manhattan Active Store Solution is built to support the next-generation sales associate by facilitating personalised, best-in-class service, while simultaneously enabling high-velocity fulfilment for digital sales directly from the store.
Manhattan Active Store Solution provides a comprehensive set of tools to empower today’s store associate and serves as a platform for future innovation. It is designed to enable a seamless flow of activity, helping to manage the entire purchasing process, regardless of the point of origin. Operated by a single transaction engine, the solution features a modern common user interface and is fully responsive across all devices, applications and operating systems, working exactly the same on both mobile and fixed touch screens.
“Today, the store is an extension of the digital experience, and, in our omnichannel retail culture, the concept of the point of sale as a standalone idea or technology is dead. In our view, a transaction is universal, and users should have the ability to initiate or modify a transaction anywhere in the enterprise,” said Brian Kinsella, vice president of product management at Manhattan Associates. “Manhattan Active Store combines Order Management and Point of Sale to create an interconnected, fast and flexible operation that meets and exceeds consumer demands.”
Manhattan Active Store Key Features:
- A single, active experience that works across all types of devices that a store associate uses – whether an iOS handheld, an Android tablet, a Windows touch screen at the cash wrap or a desktop in the back room
- Support for the Microsoft® Windows 10 platform, with pre-certification of industry leading point of sale hardware from HP, including the HP RP9 for cash wrap and the HP Elite x3 for mobile selling, fulfilment and inventory management
- Flexible design that unifies all of the responsibilities of the modern store associate to support the store of the future as a multi-point facility
Manhattan Active Store is a component of Manhattan Active Omni, a solution which, together with Manhattan Active Supply Chain and Manhattan Active Inventory, makes up Manhattan Active Solutions. These solutions deliver seamlessly interconnected software that is always current and can run anywhere, with options for on-premises, private, public, hosted, managed or as a service. They provide easy adaptability to an organisation’s unique needs with their ability to flex to support the changing demands of any company and the industry as a whole.
Manhattan Associates is a technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers.
Manhattan Associates designs, builds and delivers leading edge cloud and on-premises solutions so that across the store, through your network or from your fulfilment centre, you are ready to reap the rewards of the omnichannel marketplace. For more information, please visit www.manh.co.uk.