Six Strategies Retailers Can Use to Drive Customer Engagement and Meet Expectations
The retail landscape is forever changed.
To succeed in omnichannel retailers need to get active. By thinking quickly and acting innovatively, you can engage customers and build loyalty. Doing so in these six areas will lead to higher loyalty and profitability.
- More than 7,000 stores have closed their doors making decreasing foot traffic a new reality.
- Online retailers have seen sales decrease as much as 23 percent in areas where physical stores close.
Despite disruption, the store is still at the center of retail.
So welcome to the era of active retail where success requires retailers to move quickly and innovate continuously. These six strategies will help drive omnichannel customer engagement and increase profitability.
Let's reimagine active retail together.