Throughout Europe, shoppers expect and want a consistent quality of retail experience, regardless of the channel chosen.

With consumers continuously raising the bar of expectations when it comes to their retail experiences, the following resources offer industry-specific and in-depth insight into what consumers want, whether retailers can deliver, what the differences are in expectations vs. reality and what you need to do to bridge them. 

Retail 2017: The view from UK retail heavyweights
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Retail 2017: The view from UK retail heavyweights on the year ahead
Want to know what your competitors are planning for 2017? Sense check your leadership strategy against your peers in this flagship report.
Forrester names Manhattan Associates a Leader in The Forrester Wave™: Omnichannel Order Management Systems, Q3 2018
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Manhattan Associates Named an OMS Leader in The Forrester Wave™: Omnichannel Order Management Systems, Q3 2018
Manhattan is proud to have been named a leader in this third iteration of the Forrester Wave.
What do you UK and European consumers want from the store?
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What do UK and European consumers want from the store?
Do you know where the UK consumers and retailers are similar and different to Europe?
Are UK retailers getting the in-store experience right?
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Infographic: Are UK retailers getting the in-store experience right?
This infographic illustrates four expectations of what consumers want and if retailers are delivering to them.
Great Expectations: shoppers' demands on the store
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Great Expectations: shoppers' demands on the store
Learn how consumer demands are changing and how effectively organisations are responding.

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