Manhattan Carrier™ Solutions Keep Celadon Trucking in High Gear
Long-time Manhattan client, Celadon, already had the tools in place to cope with a sluggish economy but was not fully utilizing these capabilities. By allowing Manhattan Carrier solutions to drive the decision-making process, Celadon was able to streamline operations.
CHALLENGE
Since a troubled global economy adversely affected longstanding customers and reduced overall freight volume, maximize efficiency and profitability of Manhattan systems already in place.
SOLUTION
Train and motivate staff to full leverage capabilities of the Manhattan Carrier Driver&Load, Drop&Swap, Fuel&Route and Profit Analyzer solutions in order to maximize efficiency and profitability.
RESULTS
Improved visibility and efficiency; reduced staff-to-driver ratio by 9%; reduced customer service staff more than 7.5% while handling increased business.