The Next Generation Point Of Sale Solution
Today’s stores are more than places to make a purchase. In an omnichannel world, they are experiential showrooms, customer service centres, and local fulfilment points. As the store plays a larger role, it’s time for point of sale (POS) to expand its role, too. Manhattan Point of Sale is the next generation POS system for retail, helping retailers sell, fulfil, and engage anywhere.
Inspiring, Engaging, and Delighting Customers
A next-generation POS solution is one that gives store associate teams a single tool to seamlessly manage all customer interactions and needs across the customer buying journey, creating exceptional experiences that enable retailers to deliver on the omnichannel promise.
Designed for Modern Retail
Designed explicitly for omnichannel and born in the cloud, Manhattan POS brings together selling, Store Inventory, Store Fulfilment, Customer Engagement, and Clienteling in one point of sale system that empowers store associates to make omnichannel a retailer’s advantage.
Manhattan Point of Sale enables retailers to:
Enabling associates to save the sale and inspire customers through personalised selling anywhere in the store.
Guiding store inventory and fulfilment to delight customers with endless aisle options and fast delivery.
Turning the store into a point of service that engages customers at any point in their buying journey.
Features + Functions
Ready for commerce: Built entirely on microservices, Manhattan POS with Resilient Cloud technology delivers the always-available cloud POS that helps retailers continuously innovate to stay ahead of customer demands.
Any device, any store format: The same responsive, intuitive interface across all form factors – cash wraps, and mPOS (mobile devices, or tablets) – provides retailers a choice of device deployment to match their different store strategies, including permanent stores, pop-up locations, high-touch flagship stores, or high-traffic volume locations.
Promise and profitability: Optimise store order fulfilment operations (buy online pick up in store (BOPIS), ship to store/from store) to profitably keep the customer promise, including: store inventory receiving, transfers, pull backs, flexible picking, abandoned orders handling, and more.
Omnichannel by design: Manhattan POS is equipped with all of the capabilities needed to turn stores into the centre of your omnichannel experience: omni cart, omni fulfilment, returns, exchanges, cross-channel promotions, complete customer transaction and interaction history across channels, and more.
Personalised engagement: Seamless customer engagement – including clienteling and case management – is at the core of our POS, providing the tools associates need to personalise interactions to drive sales and deliver exceptional in-store service.
Ready to transform your point of sale into a strategic platform that elevates your omnichannel retail experience to a whole new level? Contact us today!