Case Study

Shaw Industries and Manhattan Associates Partner From the Ground Up

Shaw Industries is the world’s largest carpet manufacturer, and a large-scale producer of many flooring and turf products. With a complex international network and thirty-three domestic distribution centers, Shaw needed a strong Transportation Management System (TMS) to condense their RFP bid process time, achieve greater flexibility to manage their intricate network and growing product mix, use real-time visibility to enable better planning and execution of inbound and outbound transportation and greatly improve delivery service levels through analyses of shipper buying and delivery patterns.

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CHALLENGE
Shaw needed a TMS to improve transportation planning. RFPs were taking several months to execute, intransit visibility between carriers and DCs was limited, and aging technology and reliance on manual processes was not keeping up with rapid change.

SOLUTION
Transportation Procurement helped reduce the RFP process to 6-8 weeks, enabling Shaw to conduct quarterly bids. Leveraging EDI through Manhattan’s visibility module allowed Shaw’s carriers to exchange real-time in-transit updates to RDCs.

RESULTS
Shaw’s automated planning system provides flexibility to manage intricate network and growing product mix. Real-time visibility enables better planning and execution of inbound and outbound transportation. Delivery service levels improved through analyses of shipper buying and delivery patterns.