Press Release

Manhattan Customers Make Up Seven of the Top 10 Retailers in Consumer Reports Shopping Survey

ATLANTA, February 14, 2012

Consumer Reports magazine surveyed its subscribers on overall retail shopping experiences, and Manhattan Associates, Inc. (NASDAQ: MANH) customers ranked as seven of the top 10 retailers in the survey results. The Consumer Reports National Research Center surveyed subscribers who described more than 55,000 shopping experiences buying a range of products from major retailers, both in the stores as well as online—find a summary of the results here.

“Retailers must be prepared to fulfill their brand promise across every channel, without missing a beat,” said Eddie Capel, executive vice president and chief operating officer, Manhattan Associates. “This requires real-time visibility of the entire supply chain along with dynamic decision-making capabilities that lower overall inventory while providing seamless touchpoints to the customer, no matter the channel.”

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Manhattan SCOPE® supply chain optimization solutions help its retail customers deliver a Zero Disappointment Retail™ experience to consumers by providing choice and convenience through every shopping channel. By leveraging Manhattan’s platform-based approach, retailers can: 

  • Right-size inventory: Manhattan SCOPE® solutions provide the automation, real-time visibility and dynamic decision-making capabilities that lower overall inventory, reduce touches and get the right amount of products in the right channels at the right time based on buying trends and seasonal demand.
  • React quickly and decisively: Manhattan provides a single source to consistently collect, manage, distribute and act on information and events that flow through the supply chain as events happen. This approach enables informed decision-making in re-routing shipments, allocating inventory or recalculating an entire plan based on events as they occur.
  • Save every sale: Manhattan’s mobile supply chain applications leverage the Manhattan Supply Chain Process Platform and empower in-store sales associates to find, sell and deliver products to customers no matter where the product might be in the supply chain network while also providing a variety of shipping options to fulfill every brand promise made to customers.

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About Manhattan Associates, Inc.

Manhattan Associates continues to deliver on its 22-year heritage of providing global supply chain excellence to more than 1,200 customers worldwide that consider supply chain optimization core to their strategic market leadership. The company's supply chain innovations include: Manhattan SCOPE® a portfolio of software solutions and technology that leverages a Supply Chain Process Platform to help organizations optimize their supply chains from planning through execution; Manhattan SCALE™, a portfolio of distribution management and transportation management solutions built on Microsoft .NET technology; and Manhattan Carrier™ , a suite of supply chain solutions specifically addressing the needs of the motor carrier industry. For more information, please visit

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