Omnichannel in a Snap for Store Operations
NEW YORK, January 13, 2014
Today, at the 2014 National Retail Federation (NRF) Annual Conference, Booth # 3621, Manhattan Associates (NASDAQ: MANH) announced that its proven Store Inventory & Fulfillment product suite is now available on iOS devices. The company will offer NRF attendees a first look at its newest mobile application, which enables store operations to efficiently manage the flood of new, omnichannel activities, such as order picking and parcel shipping, while still delivering great brand experiences for in store customers.
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Live at thousands of stores, Manhattan Associates’ Store Inventory & Fulfillment solution provides powerful, inventory management and order management capabilities that are purpose-built for high employee turnover store environments.
According to Nikki Baird, research analyst, Retail Systems Research (RSR), omnichannel’s impact on store operations has been significant. “Leading retailers have quickly learned that trying to manage a growing volume of ship-from-store and pick-up-in-store without the right tools—especially for in-store employees—is a recipe for disaster. And as the focus shifts from enabling these kinds of capabilities to optimizing those capabilities, tools for store associates will only become even more important.”
Specific benefits of the updated Store Inventory & Fulfillment solution include:
- Simplicity. Designed to save retailers training time and money, the solution sets the standard for “zero training” as retail associates can begin using the application with little guidance or instruction.
- Speed. Store associates can quickly perform any type of order fulfillment request such as ship-from-store to customer’s home, pick up in store, and store-to-store transfer. They’ll also have all the tools necessary to improve inventory accuracy and ensure they’re not wasting time searching for products that may not even be in the store.
- Agility. Store Inventory & Fulfillment helps interweave the new omnichannel demands with the frenzy of the sales floor in a snap. Whenever the sales floor demands their attention, retail associates can “pause” an omnichannel activity at any point and seamlessly pick back up right where they left off.
“Whether it’s facilitating order fulfillment from store inventory or executing a critical cycle count, Store Inventory & Fulfillment provides a complete solution for transforming a brick and mortar store into an omnichannel enabled center of excellence,” said Scott Fenwick, senior director of product strategy, Manhattan Associates.
NRF attendees can see a demo of the application’s comprehensive capabilities in actual sales floor situations at Manhattan’s in-booth retail store model.
Manhattan Associates brings companies closer to their customers. We design, build and deliver market-leading Supply Chain Commerce Solutions that drive top line growth by converging front-end sales with back-end supply chain execution and efficiency. Our software, platform technology and unmatched experience help our customers around the world adapt to the challenges of the omnichannel marketplace. For more information, please visit www.manh.com.