Manhattan Associates Demonstrates Unified Platform for Omnichannel Operations at Shop.org
PHILADELPHIA and ATLANTA, October 06, 2015
It sounds simple: deliver a consistent shopping experience and obtain a unified view of the consumer across all channels. This deceptively straightforward task has confounded modern retailers for years.
Attendees of this year’s Shop.org Digital Summit will find a solution to this challenge in booth #608, where Manhattan Associates, Inc. (NASDAQ: MANH) will demonstrate its Omnichannel Operations platform. Held October 5-7 in Philadelphia, the Shop.org Digital Summit is a multi-day event designed specifically for digital and omnichannel retailers.
The Manhattan Associates Omnichannel Operations Platform consists of a unified portfolio of Central (head office) and Local (store) solutions to assist retailers in realizing their omnichannel strategies and to get them closer to their customers. Omnichannel Central Solutions provide the infrastructure retailers need to build a highly adaptable omnichannel organization, and the product includes the company’s market-leading Distributed Order Management solution. Omnichannel Local Solutions, including POS and Clienteling, uniquely support all five critical responsibilities of the modern store associate: digitally connected selling, customer service, personalization, store fulfillment and operations management.
As evidenced by this year’s conference, merchants continue to reach their customers through an increasing number of channels. Omnichannel operating platforms are key enablers for empowering merchants to engage with customers in new and interesting ways,” said Brian Kinsella, vice president, product management, Manhattan Associates. “The Manhattan Omnichannel Central and Local solutions provide deep capabilities for selling, service and fulfillment in the call center as well as in the store. Unified operating platforms that see all inventory, manage all transactions regardless of channel and leverage analytics to improve performance will prove foundational for merchants operating in an omnichannel world.”
Booth demonstrations will highlight how Manhattan’s solutions enable comprehensive control of omnichannel operations throughout the customer journey. The company will also give away an Apple Watch each day of the show.
Manhattan Associates makes commerce-ready supply chains that bring all points of commerce together so you’re ready to sell and ready to execute. Across the store, through your network or from your fulfillment center, we design, build and deliver market-leading solutions that support both top-line growth and bottom-line profitability. By converging front-end sales with back-end supply chain execution, our software, platform technology and unmatched experience help our customers get commerce ready—and ready to reap the rewards of the omnichannel marketplace.