Press Release

PetSmart Presented With Shipper Partner of the Year Award by Manhattan Associates

ATLANTA and ORLANDO, FL, May 18, 2016

Manhattan Associates, Inc. (NASDAQ: MANH) announced today that PetSmart is the recipient of its third annual Shipper Partner of the Year Award. PetSmart was selected out of 15 finalists, including top-tier retailers, grocers, manufacturers, distributors and wholesalers. This year’s winner was judged on a variety of factors, including performance and efficiency of the shipper, based on peer nominations from customers of Manhattan’s Transportation Management Solution (TMS).

"Manhattan’s TMS provides PetSmart with complete network visibility, which is essential to monitoring and controlling end-to-end product shipments and ensuring our stores are well stocked and our customers always have the products they need to keep their pets healthy and happy," said Chris Walsh, VP of Transportation and Vendor Management for PetSmart. "We’re honored to be named Shipper Partner of the Year -- a recognition that speaks to the PetSmart team’s dedication to being a highly efficient retailer."

PetSmart is the largest specialty pet retailer in North America, with more than 53,000 associates, more than 1,450 pet stores in the United States, Canada and Puerto Rico and 203 in-store PetSmart PetsHotel® dog and cat boarding facilities. The award recognizes PetSmart for its efficient operation, particularly in the ground transportation of product shipments into its nine distribution centers (DCs) and out to stores across North America.  

Shannon Fleck, Director of Technology, Supply Chain, for PetSmart, accepted the award on behalf of PetSmart at Manhattan Momentum, its annual customer conference held at the Walt Disney World Dolphin Hotel in Orlando, Fla., this week. 

Shipper Partner of the year

"PetSmart genuinely understands carrier needs, allowing drop and hook freight and use of multi-modal, while operating across multiple borders," said Lauren Howard, Division President, Truckload Operation, for Celadon Trucking. "Its team also introduced us to additional customer relationships, expanding our capacity and services. We value our collaboration with PetSmart—it has been one of our best to date."

Manhattan’s TMS simplifies, optimizes and reduces cost for every operational aspect of managing PetSmart’s complex transportation network. Fully cloud-enabled, TMS is available in multiple deployment options, including multi-tenant, privately hosted, on-premises and hybrid options. 

"We’re fortunate to service the transportation operations of some of the world’s most sophisticated enterprises and carriers, whose needs are often in direct conflict with one another," said Scott Fenwick, Senior Director, Manhattan Associates. "Over the long term, productive shipper and carrier relationships prove highly cost-effective and advantageous to both parties. We congratulate PetSmart for its peer recognition and leadership as Shipper Partner of the Year."

PetSmart and Manhattan have nurtured a strong partnership, working together to drive supply chain efficiency and benefits for the past 16 years.  

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About PetSmart®

PetSmart, Inc. is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. At PetSmart, we love pets, and we believe pets make us better people. Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives. This mission impacts everything we do for our customers, the way we support our associates, and how we give back to our communities. We employ approximately 53,000 associates, operating approximately 1,454 pet stores in the United States, Canada and Puerto Rico and approximately 203 in-store PetSmart® PetsHotel® dog and cat boarding facilities. PetSmart provides a broad range of competitively priced pet food and pet products and offers dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp day care services and pet adoption services in-store. Our portfolio of digital resources for pet parents – including,, and – offers the most comprehensive online pet supplies and pet care information in the U.S. Through our in-store pet adoption partnership with independent nonprofit organizations, PetSmart Charities™ and PetSmart Charities™ of Canada, PetSmart helps to save the lives of more than 500,000 homeless pets each year. In addition, PetSmart supports organizations that make communities a better place to call home through our philanthropy program, PetSmart Gives Back™. By giving back to the communities where we live and work, PetSmart not only celebrates the power of pets to enrich people's lives—we live it.

About Manhattan Associates

Manhattan Associates makes commerce-ready supply chains that bring all points of commerce together so you’re ready to sell and ready to execute. Across the store, through your network or from your fulfillment center, we design, build and deliver market-leading solutions that support both top-line growth and bottom-line profitability. By converging front-end sales with back-end supply chain execution, our software, platform technology and unmatched experience help our customers get commerce ready—and ready to reap the rewards of the omnichannel marketplace.

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