Research Report

13th Annual Store Systems Study 2016

13th Annual Store Systems Study 2016

In its 13th year of the survey, RIS News and IHL Group bring to you the definitive Store Systems Study that examines coming trends for the year in the area of technological advances that impact store operations, growth plans, budgets and planned purchases.

Here are a few survey highlights:

  • Retailers will expand their store counts by 5.0% overall and expect to conduct 4.0% more store remodels than in 2015.
  • Only 18% of retailers made the October 2015 EMV deadline. The primary reason for the missed deadline was delays caused by financial institutions/processors (claimed by 38% of retailers).
  • Nearly 18% of retailers currently use five or more of the unified commerce capabilities presented in this study.

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