Research Report

Manhattan Associates is the Leader in Forrester Wave for Order Management

Forrester Wave 2021 Report

It takes more than an OMS to achieve consistent fulfillment, sales and support. It takes a leader. A leader in omnichannel commerce solutions that enables businesses to sell, fulfill and engage consumers – anywhere.

Enterprises are adapting to a reality in which nearly every order is digitally influenced. Delivery must be personalized how and when consumers desire – at home or in-store, today or tomorrow. Your fulfillment strategies, sales and support must be consistent.

Manhattan is proud to have been named the only leader in The Forrester Wave™: Order Management Systems, Q2 2021. By receiving among the highest scores in the criteria of enterprise inventory management, fulfillment, and pre-purchase customer experience, we believe Manhattan has solidified its place at the top of omnichannel capabilities.

Download the report to find out why Forrester says Manhattan Associates is a power player in the OMS category.

1The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

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