Manhattan Associates’ annual Momentum Customer Conference 2015 is in Phoenix, AZ and provides high-quality education, training and networking to...
Our Labor Management system has a proven track record for reducing labor costs while decreasing employee turnover by rewarding efficiency, quality and safety. Our customers optimize productivity by using our labor management software to objectively measure employee performance against pre-defined standards.
We now have the majority of direct labor hours used on a labor standard, which has improved productivity eight to 10% in our health and beauty care distribution center.”
The increasing complexity of multi-channel and omni channel operations makes planning, forecasting and schedule optimization imperative in this highly volatile environment. With the forecasting and scheduling capabilities of our Labor Management system, it’s easy to analyze historical data for an accurate estimate of warehouse throughput and then schedule the right balance of overtime, regular and temporary labor required for shifting demand. Labor Management customers routinely achieve improved efficiencies, reduce overtime hours and increase customer service levels – even through seasonal fluctuations.
We collaborate with our customers to build a database of standards for all tasks so every associate’s actual performance can be monitored and compared in real-time. Supervisors can access Labor Management dashboards via mobile devices to reward or coach outlying performers on the spot, driving productivity and morale. Best practice uses for performance data include: