Manhattan Associates

Supply Chain Event Management: Real-Time Supply Chain Event Management

With Manhattan Associates' Supply Chain Event Management, you can automate the monitoring of millions of supply chain events as they occur on a day to day basis and receive real-time alerts and notifications that allow you to take proactive, corrective actions to significantly improve inventory control and turns, cycle time variability, and warehouse productivity. The end result is improved customer satisfaction and overall supply chain efficiency without teams of people monitoring every transaction.

  • Schedules and milestones features allow you to systemically trace events to a specific date and time.
  • Escalation and notification delays help personnel throughout your organization manage events.
  • Exception alerts notify one or multiple parties via email and the user interface when events and delays occur.

By notifying key resources in your organization of supply chain events as they happen, you can improve performance at every level:

  • Suppliers to ensure fulfillment activities are executed according to expectations and inventory arrives on time as needed.
  • Carriers to ensure pickups and deliveries occur on time as promised.
  • Buyers to ensure orders are accepted on time and raise critical awareness if suppliers are unable to fulfill the complete inventory needs.
  • Logistics associates can make informed decisions about whether to expedite inventory by knowing in real time when supply chain disruptions delay shipments and inventory.
  • Warehouse supervisors can adjust schedules and reduce labor costs based on late shipment and delivery notifications.
  • Traffic managers can reroute goods as they see transportation issues in real time.
  • Stores can receive more consistent, dependable shipments based on delay mitigation capabilities, dynamic in-transit allocation, and visibility to inbound goods.

Teamed with other Manhattan supply chain execution solutions, such as Supply Chain Intelligence and Supply Chain Visibility, you can also use Supply Chain Event Management alerts to drive additional reporting on the overall health of the performance of your supply chain.

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