Case Study

West Coast Distribution Achieves 99.9% Inventory Accuracy and 24/7 Visibility

West Coast Distribution is a 3PL provider with warehouse space across four locations in the greater Los Angeles area. The company knew they needed a technology solution to position them for future growth. They chose Manhattan SCALE to help them reduce labor inefficiencies and give their customers 24/7 visibility.

Results from the implementation of SCALE are:

Delivers close to 99.9% inventory accuracy
Improved customer service
Reduced labor costs and increased employee productivity

With Manhattan as their partner, West Coast Distribution plans to roll out more modules as needed to accommodate growth and meet strategic goals.

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CHALLENGE
The previous technology platform was labor and maintenance intensive, and unreliable.

SOLUTION
Implement Manhattan SCALE to stabilize processes and manage the varying requirements of 38 different clients.

RESULTS
The company gained a reliable solution that eliminated shipping expenses, reduced labor costs and provided flexibility to manage its clients’ unique processes.