Case Study

Canada’s Leading Retailer Builds a Customized End-User Training Solution in Record Time

Canada’s Leading Retailer Builds a Customised End-User Training Solution in Record Time

Home Hardware Stores Limited is Canada’s largest dealer-owned hardware, lumber, and building materials and furniture cooperative with close to 1,100 stores under the Home Hardware, Home Building Centre, Home Hardware Building Centre and Home Furniture banner. 

Their challenge was to develop a customized training platform to quickly and effectively educate hundreds of warehouse employees on new Manhattan software and new warehouse processes for inventory management, shipping and receiving.