Introduction
Our second session of the OMS Demo Series will highlight how advanced machine learning and artificial intelligence transform order promising for retailers. Precise, data-driven delivery and pickup promises throughout the customer journey can increase brand loyalty, reduce cart abandonment, and ultimately drive higher conversion rates across selling and fulfilment channels. Join us to see how cutting-edge technology drives customer delight and retail revenues in today’s dynamic digital commerce environments.
Speaker
Key Takeaways
- Manhattan Active® Order Management’s adaptive AI algorithms continuously learn and adjust, analysing a spectrum of supply chain variables, ultimately leading to the most accurate fulfilment promises.
- Scalable in-memory caching quickly and easily supports higher volumes of promising requests to meet the peaks and valleys of digital commerce demands.
- Precise delivery and pickup dates, supported through seamless API integrations, are displayed consistently across product pages and checkout for transparent, informed customer experiences.
Date: September 19, 2025
Time: 4:00 PM – 4:30 PM BST
Everything works better with Manhattan Solutions
Manhattan offers a complete breadth of solutions that when unified, provides total coverage for your supply chain commerce needs.
Order management
Unlock unprecedented precision, inventory visibility and promising with Manhattan Active® Order Management’s cloud-native architecture.
Point of sale
Empower store associates with Manhattan Active® Point of Sale, a POS built to turn the store into an experiential showroom, customer service centre and neighbourhood fulfilment point.
Store inventory & fulfilment
Support any combination of retail order fulfilment with precise inventory accuracy.