We are committed to providing expert services that ensure your operations run smoothly and continually enhance your return on investment.
- We administer 24x7 global support
- Monitor system health with you and Cloud Operations
- Offer Premier Support services to help your team
- Help you benefit from new functionality and support facility rollouts
- Focus on your DC Operations' Success
- Provide 24x7 major incident support
- Research, equip updates and resolve any Manhattan product issues
- New feature release notification & coordination
- Application and infrastructure monitoring via Cloud Operations
- Augment your support team with level-2 triage and support
- Peak Season support for busy periods
- Proactive workflow & interface monitoring
- Automated Regression Testing (ART) for customer-specific flows prior to code drops
DC Operations Success
- Implement new functionality & additional DC rollouts
- New extension development
- DC operational process optimization to maximise leverage of MAWM
- DC supervisor assistance to empower DC leaders
- Comprehensive onsite operations review
For support on your RFI/RFP, product demos and general sales inquiries.
+1 (877) 596-9208
For product support 24 hours a day, 7 days a week.
+1 (877) 756-7435
For inquiries about scheduling, accessing or attending customer training programs.
+1 (770) 955-7070 ext. 2000