Manhattan’s modern point of sale can turn returns into a frictionless experience that sets your brand apart. In this demo, see how associates can process returns from any channel—store or web—and complete exchanges in a single transaction. Learn how configurable return policies and flexible refund tenders empower your teams to deliver convenience without compromise. And discover how returns can go from a cost center to an opportunity.
Speaker
Key Takeaways
- Complete returns and exchanges in one seamless transaction, reducing friction at the counter while improving efficiency and increasing the chance to retain revenue through exchanges.
- Process returns from any channel in a single POS workflow, enabling faster transactions, simpler associate training, and a consistent experience for every customer.
- Apply configurable return policies and flexible refund tenders, adding control and compliance while offering customers convenience that drives satisfaction and loyalty.
Date: February 11, 2026
Time: 4:00 PM – 4:30 PM GMT
Everything works better with Manhattan Solutions
Manhattan offers a complete breadth of solutions that when unified, provides total coverage for your supply chain commerce needs.
Order management
Unlock unprecedented precision, inventory visibility and promising with Manhattan Active® Order Management’s cloud-native architecture.
Point of sale
Empower store associates with Manhattan Active® Point of Sale, a POS built to turn the store into an experiential showroom, customer service centre and neighbourhood fulfilment point.
Store inventory & fulfilment
Support any combination of retail order fulfilment with precise inventory accuracy.