Introduction
Join us in our upcoming session for a showcase of Manhattan's Agentic AI for Customer Service capabilities with Manhattan Active Maven. Built on Manhattan Active Order Management, Maven transforms chat and email interactions by handling queries from "Where's my order?" to complex resolutions like replacements or price adjustments.
See real use cases in action, hear how retailers are already benefiting, and learn how you can you participate in fast, low-risk deployments that can help answer over 40% of customer service queries.
Speakers
Key Takeaways
- Retail-ready Agentic AI: Purpose-built for retail, connected to your OMS, and delivering value immediately.
- End-to-end coverage: Automates service across chat and email: tracking, FAQs, edits, invoices, and resolutions.
- Fast, low-risk rollout: Quick integration and trial options via the Maven Accelerator Program.
Instant Access
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Everything works better with Manhattan Solutions
Manhattan offers a complete breadth of solutions that when unified, provides total coverage for your supply chain commerce needs.
Order management
Unlock unprecedented precision, inventory visibility and promising with Manhattan Active® Order Management’s cloud-native architecture.
Point of sale
Empower store associates with Manhattan Active® Point of Sale, a POS built to turn the store into an experiential showroom, customer service centre and neighbourhood fulfilment point.
Store inventory & fulfilment
Support any combination of retail order fulfilment with precise inventory accuracy.