Prime Day: Return to Sender

As sales skyrocket during Prime Day, so do the operational challenges behind the scenes. New research from Manhattan Associates, based on insights from 2,001 UK consumers and 1,000 retail decision-makers, uncovers the true cost of returns and what’s at stake for retailers unprepared to handle the post-sale pressure.

Our latest infographic breaks down the key findings revealing just how deeply returns impact your margins, logistics, and customer loyalty.

From rising return volumes to consumer frustrations and margin erosion, this is the real picture behind one of retail’s biggest events.

What’s Inside the Infographic:

• Post-Prime Day return volumes and costs
• Top consumer pain points in the returns process
• Retailer-side operational challenges
• Why reverse logistics must become a strategic priority
• How tech can help reduce return rates and improve satisfaction

Why View It:

In just a few minutes, get a clear, visual snapshot of what’s driving returns and what you can do to stay ahead.