From Manhattan Associates, this is Nucleus of Innovation; the retail and supply chain podcast, where we tackle some of the most important topics in the industry and learn how leaders are managing their supply chain challenges every day.

In the coming weeks, this podcast will focus on the impacts and outcomes of COVID-19 and what that will mean for manufacturers, distributors, and retailers in both the near- and long-term.

What could the Metaverse mean for the future of retail?

Just like the Internet over the last three decades, the Metaverse presents a myriad of opportunities for retailers & consumers alike. Tune in to find out.

Guest: Nicole Leinbach, Founder, Retail Minded with host James Canham Ash Head of EMEA Communications at Manhattan Associates.,

December 12, 2022


Gen Z Retail and the Future of Stores

Retail stores have recently undergone massive transformation. But as the buying power of Gen Z grows, brands once again need to adapt to thrive.

Guest: Nicole Leinbach, Founder, Retail Minded with host, James Canham Ash, Head of EMEA Communications at Manhattan Associates.

April 5, 2022


The Happy Index

Every shopper is demanding in her or his own way. Ecommerce fulfillment, inventory accuracy and unified commerce are keys to delivering happy experiences.

Guests: Georgia Leybourne, Senior Director of International Marketing, Manhattan Associates and Martine Toussaint, Senior Marketing Manager, Manhattan Associates with host, James Canham Ash, Head of EMEA Communications at Manhattan Associates.

March 30, 2022


Supply Chain in 60 Seconds

The world of supply chain is dynamic and fast-paced. As we reflect on another extraordinary year of disruption, we are reminded of the positive developments and innovation we’ve witnessed too.

Guests: CMO, Ann Ruckstuhl, head of international marketing, Georgia Leybourne, and European chief of operations, Henri Seroux

HostJames Canham Ash, Head of EMEA Communications at Manhattan Associates.

January 4, 2022


Point-of-Sale Podcast Takeover

We have seen a huge shift in consumer expectations over the past 18 months. How does modern Point-of-Sale technology create a better customer experience for consumers online and in-store?

Guests: Miya Knights, author, broadcaster, journalist & retail industry commentator, Natalie Berg, author, broadcaster, journalist & retail industry commentator with host, James Canham Ash, Head of EMEA Communications at Manhattan Associates.

November 1, 2021


Shifting Sands - Navigating the Changing Retail Space

In 2020, global ecommerce sales ▲28%, but retail sales ▼3%. This dichotomy significantly impacted traditional business models and supply chain strategies

Guest: Miya Knights, author, broadcaster, journalist & retail industry commentator with host, James Canham Ash, Head of EMEA Communications at Manhattan Associates.

September 21, 2021


The DNA of a Modern TMS

An in-depth look at the individual technology markers & building blocks that make up today’s modern transport management solutions.

Guests: Adrian Gonzalez, President, Adelante Research and host of the Talking Logistics vlog, joins TMS industry veteran and VP at Manhattan Associates, Rob Schaefer, VP, Transportation Management at Manhattan Associates & TMS industry veteran, with host, James Canham Ash, Head of EMEA Communications at Manhattan Associates.

August 5, 2021


Managing Change Effectively In Your Supply Chain

Picking the right solutions for your supply chain needs is key, but the processes and skills needed to make these implementations function properly is just as important.

Guests: Nicole Paladino, Director, Education Services and Change Management at Manhattan Associates, Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates with host, James Canham Ash.

July 16, 2021


Transportation Management Takes Center Stage

After a year of unprecedented challenges, here are the critical technologies that have kept trucks running and warehouses humming.

Guest: Ron Lazo, Enterprise Transformation Expert, Gregg Lanyard, Transportation Strategy Leader, with host, James Canham Ash.

April 9, 2021


2020 Year In Review

As an extraordinary year comes to a close, let’s take the opportunity to discuss the ingenious ways individuals, brands and the MANH team have responded.

Guest: Henri Seroux, SVP EMEA, Raghav Sibal, Managing Director ANZ, with host, James Canham Ash.

December 21, 2020


Are You Ready for ‘Future Systems’? (Part 2)

The benefits of cloud-native systems are substantial –– how well does it apply to highly transitional systems like order management or warehouse management?

Guest: Krishna Venkatasamy, with host, Chris Shaw.

November 23, 2020


The Future of Warehousing

Disruption doesn’t always come in the form of a global pandemic. Experts discuss the future of distribution and the drivers of change in warehouses.

Guest: Clint Reiser, director, supply chain research at ARC Advisory Group, to discuss just what the future of warehousing might look like, with host, Chris Shaw.

October 29, 2020


What's in Your Basket: Looking at the Grocery Industry in 2021

Experts discuss how the grocery industry is adapting and pivoting daily in response to shifting consumer trends resulting from the effects of the pandemic.

Guests: Steve Banker, VP of supply chain research at ARC Advisory Group and Jacky Marolleau, grocery industry specialist and sales director at Manhattan Associates, with host Chris Shaw.

October 22, 2020


Transportation Acceleration

Hear why visibility is so important for shippers and transportation providers and why has it been so elusive.

Guests: Gregg Lanyard, transportation product leader, Manhattan Associates and Nimesh Patel, VP, global business development, FourKites.

October 21, 2020


Are you ready for ‘future systems’?

Microservices and cloud native design are changing the way we think about software. The evolution of cloud architecture has unlocked new approaches and new opportunities for agility and adaptation for organisations that embrace them.

Guest: Krishna Venkatasamy, product platform leader at Manhattan Associates

Host: Chris Shaw, Manhattan Associates’ Senior Director, Product Marketing

September 21, 2020


The Acceleration of Communications and Engagement in Retail

The acceleration effects of the global pandemic are not restricted to curbside pickup. Customer service and engagement have been turned upside down as well and unified communication is at the center of it all.

Guests: Karthik Marudur, Manhattan Associates and Alex Bravo, Twilio - Retail and Travel Industry

August 19, 2020


Automation And Robotics In Today's Logistics Market

The current-state and future potential of warehouse robotics & automation in today’s logistics market.

Guests: eStore Logistics Founder & Managing Director, Leigh Williams, and General Manager, James Ellis.

Host: James Canham-Ash, EMEA Communications Manager at Manhattan Associates.

August 18, 2020


Man and Machine

The ability to balance man and machine in the warehouse may be more critical than ever as the rise of digital commerce and the proliferation of robotics intersect in the aftermath of the coronavirus pandemic.

GUESTS: Karen Leavitt, CMO at Locus Robotics and, Adam Kline, Senior Director, Warehouse Product Management at Manhattan Associates

HOST: Chris Shaw, Manhattan Associates’ Senior Director, Product Marketing

June 9, 2020


Proximity Safety in the Warehouse

During and after the pandemic, organisations must be able to navigate the nuances of a return to normal or higher demand and the proximity restrictions that COVID-19 has created for DC labour.

GUESTS: Mark Wheeler, Director of Supply Chain Solutions at Zebra Technologies, Matt Dermody, Senior Manager, Solutions Architect & Services, at Manhattan Associates

May 7, 2020


Life Under Lockdown in ANZ

Business models are transforming in Australia & New Zealand in response to COVID-19. Look at life under lockdown and hear how retailers + supply chains can creatively adapt.

GUEST: Raghav Sibal, Managing Director for Australia and New Zealand at Manhattan Associates.

HOST: James Canham-Ash, Manhattan Associates’ EMEA Communications and Public Relations Manager

May 5, 2020


Life and Business in Japan During COVID-19 Pandemic

Life & Business In Japan: What impact is COVID-19 having in Japan? Our expert guest, Naohide Takatani, shares insights.

GUESTNaohide Takatani, Managing Director for Japan and Korea at Manhattan Associates. 

HOST: James Canham-Ash Manhattan Associates' EMEA Communications and Public Relations Manager

April 30, 2020


Virtualization of Services and Implementations

As COVID-19 restrictions keep project teams and resources apart, what can be done to bring in a project on time?

GUEST: Stewart Gantt, Senior Vice President, Cloud Operations & Professional Services

April 20, 2020


Managing DC Labor During a Pandemic

How to keep the supply chain moving while keeping our employees comforted and engaged.

GUESTS: Steve Banker, VP of Supply Chain Management at ARC Advisory Group, and Peter Schnorbach, Senior Labour and Engagement Product Leader at Manhattan Associates.

April 15, 2020


What Does It Take to Keep the Trucks Rolling?

Expert guests discuss the impact of the global COVID-19 pandemic on transportation networks.

GUESTS: Gregg Lanyard, Transportation Product Director at Manhattan Associates, and Adrian Gonzalez, Lead Analyst and Founder of Adelante SCM

April 15, 2020


Can Store Fulfillment Keep Retail Moving?

Can store-based fulfilment help keep retail moving during the pandemic?

GUESTS: Jeff Ball, Senior Retail Leader,  and Amy Tennant, Order Management and Store Fulfilment Solutions Leader, Manhattan Associates

April 14, 2020


AI Predictions Of Future Pandemic-Level Demand

We discuss whether AI can help organizations react faster and more accurately to disruptions like the coronavirus pandemic.

GUESTS: Jeff Beadle, Senior Data Science Team Leader, and Scott Fenwick, Inventory Product Leader at Manhattan Associates

April 14, 2020


Quarantine life and the future of retail

In this episode, we discuss the critical need for omnichannel capabilities today and how life at home may transform retail in the future.

GUESTS: Brian Kilcourse, RSR Research Analyst, and Kevin Swanwick, Senior Director, Retail Solutions at Manhattan Associates

April 13, 2020


So, Where Is All The Toilet Paper?

So, where’s all the TP? Let’s talk about inventory management and the demand shock caused by the COVID-19 outbreak.

GUEST: Scott Fenwick, Inventory Product Leader at Manhattan Associates

April 10, 2020


Consumer Buying Behavior

This podcast episode explores the lessons learned by retailers during the current crisis and how they can help them plan for the next disruption.

GUEST: Jeff Ball, Retail Solutions Leader at Manhattan Associates

April 9, 2020


Try Before You Buy?

The seismic shift in consumer shopping behaviour has caused many retailers to lose their primary form of customer engagement. How are they responding?

GUEST: Jeff Ball, Retail Solutions Leader at Manhattan Associates

April 9, 2020


Gamification in the Modern Warehouse

What is gamification and how can using psychological and motivational tactics from video games engage and retain workers in the distribution centre?

GUESTS: Dr. Karl Kapp, faculty member and the Assistant Director at Bloomsburg University’s Institute for Interactive Technologies | Peter Schnorbach, Labour Management Leader at Manhattan Associates

April 9, 2020


Deliver On Your Promise to Customers