More Awards and Recognition Customer Community Customer Experience Innovation and Investment Thought Leadership Industry leaders share insights on the most-pressing challenges facing the modern supply chain and logistics business managers. Our experts offer thoughts and recommendations on a range of relevant topics. Articles View more Article The Modern Customer Journey How can technology support the modern customer journey? Read our article to see how to unify the customer journey from purchase to delivery. Article Five Takeaways from EMEA Exchange 2018 Supply Chain innovators, omnichannel pioneers and indusry thought-leaders took to the stage to share their experiences, their ideas and learnings, find out what they were. Article What Can a Customer Forgive? Give your customers great experiences with technology. Article Peak? Which Peak? Learn how to manage the newly defined peak season. Article Omnichannel Profitably Starts With Advanced Inventory Insight Companies with omnichannel engagement strategies retain 89% of their customers compared to 33% for those with weak omnichannel engagement. Yet, nearly 80% retailers still have no single brand experience across their channels. Article Manhattan Once Again Named A Leader in Gartner WMS Report No other warehouse management software provider has been named a leader more times.