More Awards and Recognition Customer Community Customer Experience Innovation and Investment Thought Leadership Partners Industry leaders share insights on the most-pressing challenges facing the modern supply chain and logistics business managers. Our experts offer thoughts and recommendations on a range of relevant topics. Articles View more Article Supply Chain Science: applying AI and ML in 2021 Article Grocery in 2021: A Look Ahead Experts discuss how the grocery industry is adapting and pivoting daily in response to shifting consumer trends resulting from the effects of the pandemic. Article Make a Customer, Not a Sale: Customer Experience in 2021… As this draws tumultuous year draws to an end, we wanted to leave you with five key areas to focus on in the customer experience space in the New Year. Article Through the Looking Glass: Six Predictions for Retailers and Supply Chains in 2021 Six predictions for retailers and supply chains in 2021. Article Taking Control of the B2B Supply Chain In this article find out how taking control of the entire supply chain and leveraging the technology at your fingertips can keep retailers and wholesalers ahead of the competition. Article Why Small is the New Big in Fulfilment Centres The pandemic has accelerated the proliferation of ecommerce by up to six years according to certain reports and the grocery industry has been one of the most (positively on the whole) affected by this surge in online sales.