New Balance Runs Ahead of the Competition

Facing numerous challenges in customer compliance and shipping compliance, New Balance implemented Manhattan's solutions. As a result, they achieved compliance, greatly increased efficiency, improved accuracy and increased customer satisfaction.

Customer compliance challenges due to major retailers getting more aggressive in chargeback programs; numerous shipping compliance issues.

Manhattan Associates was selected based on presence in the industry and ability to meet vendor requirements and product capabilities.

Greatly enhanced efficiency; improved accuracy; increased customer satisfaction through new services and programs.

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